Introduction

I decided to replace my Arlo cameras today. They did not break; Arlo changed the rules, and some cameras stopped working.

Recently, one of my Arlo cameras stopped appearing in the Arlo app and web dashboard. I replaced the battery, resynced the camera, and the app confirmed it was active.
Then, immediately, the app warned me I had “too many cameras” and I needed a subscription upgrade. This was especially frustrating because Arlo advertises “Unlimited Cameras” for $17.99 on its website for my Plus subscription, yet my account flagged my setup as exceeding the limit.

While I was traveling, another camera powered down when its battery ran low. I swapped the battery and tried to re-sync it; the app said it was paired and ready. But the camera never appeared as an available device.